Questions parents ask, answered
Short answers to what parents ask before they start.
Does my child know Aman is on their phone?
Yes, always. Aman is visible on the phone under its own name and icon, and shows the child their rules and time left. It is not spyware, and we don't offer it as spyware.
Does Aman read my child's messages?
No, unless message checks or notification sharing is turned on for their phone. Both are optional, and each starts only from your child's phone after a clear notice on their screen. Calls are never recorded.
Do the rules work away from home?
Yes. The child's phone applies the rules itself, on any network, even with no internet. Your changes reach it at the next connection, and the app tells you what has arrived and what is waiting.
Can my child switch protection off?
Stopping protection or sharing needs the parent's code. Android leaves some doors open, so Aman alerts you when an important setting changes rather than claiming complete protection.
Which phones does it support?
Android phones for parents and children, tested on Samsung. iPhone isn't supported yet. The parent website works in any browser.
How do I install the two apps?
After you create your account, Aman gives you the install link for each app. They aren't on Google Play yet.
How do I sign up?
Sign-up for new families is by invitation for now. Leave your details in Ask Aman at the bottom of the page and we'll tell you when it opens for your family.
What does it cost?
SAR 29 a month per child phone, with 15% VAT included. Parent accounts are free.
Do I need a card to start the trial?
Yes. You add a payment card when you start. SAR 1 is charged to check the card and refunded at once. Nothing else is charged before day 8.
What happens after the seven days?
The subscription starts: SAR 29 is charged each month from day 8, unless you cancel before then. Aman reminds you two days before the trial ends, and again the day before.
How do I cancel?
On the “Trial and subscription” page of the parent website, or under Subscription in the app's settings. Only the account owner can cancel. Protection continues to the end of the trial or of the time you paid for, and nothing more is charged.
What happens when a subscription ends?
Limits, blocking and schedules stop, and no monitoring is switched on. The phone is never locked. SOS and family chat keep working, and removing rules stays with the parents.
Do both parents share one account?
Yes. One family, managed by both parents, who both see the requests and the reports. Only the account owner manages the subscription.
How do I reach you?
Message us on WhatsApp or write to support@amn.com.sa, or ask the automated assistant, Ask Aman, at the bottom of the page.