In a blog post released last month, Gartner analyst Tom Coshow wrote, “today’s AI models perform tasks such as generating text, but these are ‘prompted’ — the AI isn’t acting by itself. That is about to change with agentic AI (AI with agency). By 2028, 33% of enterprise software applications will include agentic AI, up from less than 1% in 2024, enabling 15% of day-to-day work decisions to be made autonomously.”

While agentic AI is still in early stages, it is, he said, “not too soon to gain an understanding of the technology, determine how to manage risk, and prepare your tech stack.”

Intelligent agents in AI, wrote Coshow, “will change decision making and improve situational awareness in organizations through quicker data analysis and prediction intelligence. While you’re sleeping, agentic AI could look at five of your company’s systems, analyze far more data than you ever could, and decide the necessary actions.”